Privacy Policy for The North Star Love Project
The North Star Love Project offers dating and relationship coaching, educational content, and personal development services. While some members of our team may hold professional licenses, our services are not a substitute for therapy, mental health treatment, or medical advice unless explicitly stated.
Coaching outcomes vary and are not guaranteed. All clients are responsible for their own decisions, actions, and experiences. By using this website or participating in our services, you agree to our Terms and Conditions and Privacy Policy.
Effective Date: May 1, 2025
This Privacy Policy explains how The North Star Love Project ("we," "us," or "our") collects, uses, shares, and protects personal information through our website, services, coaching programs, and digital offerings. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Sign up for coaching sessions or workshops
Fill out forms (such as intake or interest forms)
Download free resources or purchase digital products
Subscribe to our emails or newsletters
Types of data collected may include:
Name and email address
Phone number (if provided)
Coaching goals and intake responses
Payment information (processed through secure third-party platforms)
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your personal information to:
Deliver services, sessions, and digital content
Communicate with you about your coaching or program
Provide customer support
Process payments securely
Send newsletters or updates (with your consent)
Improve our website and offerings
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Your consent (e.g., newsletter sign-ups, contact forms)
Contract performance (e.g., coaching agreements, session delivery)
Legitimate interest (e.g., improving services, ensuring security)
Legal obligations (e.g., tax and accounting laws)
3. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting obligations.
Intake forms and session notes may be stored securely for up to 7 years.
Email subscriber information is retained until you unsubscribe.
Inactive client data may be deleted after 2 years of non-engagement.
You may request that we delete your data at any time by emailing hello@thenorthstarloveproject.com.
4. Third-Party Services
We use trusted third-party platforms to operate our business. These include, but are not limited to:
Squarespace (website hosting, email capture)
Google Forms (intake forms, workshop registration)
Stripe, PayPal, or other payment processors (payment collection)
Kit, ConvertKit, Flodesk, or similar (email marketing and automation)
Google Analytics, Meta Pixel, or similar (website traffic and engagement tracking)
Zoom or similar (video conferencing)
Acuity, Calendly, or similar (scheduling tools)
These platforms may collect, use, or store personal data according to their own privacy policies. We do not sell or rent your personal information and only share data with these providers to the extent necessary to deliver our services.
International Data Transfers
If you are located outside the United States, please note that your information will be transferred, stored, and processed in the U.S. By using our services, you consent to this transfer in accordance with this Privacy Policy.
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
Analyze website traffic
Improve user experience
Track engagement with content and offers
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
6. Data Security
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Data is stored on secure, password-protected systems.
Payment data is encrypted and handled by third-party processors.
Staff and collaborators only access personal information on a need-to-know basis.
However, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.
Breach Notification
In the event of a data breach that affects your personal information, we will notify you within 72 hours (where feasible), in accordance with applicable data protection laws.
7. Your Rights
Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). These may include:
The right to access, correct, or delete your personal information
The right to withdraw consent at any time
The right to object to or restrict data processing
The right to file a complaint with your local data authority
To exercise any of these rights, please contact us at hello@thenorthstarloveproject.com.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from anyone under 18 without parental consent. If we become aware that we have inadvertently collected data from a minor, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page, and we’ll notify subscribers via email. Your continued use of the site after changes constitutes your acceptance of the new policy.
Governing Law
This Privacy Policy is governed by the laws of the State of California, United States, without regard to its conflict of law principles.
Contact:
hello@thenorthstarloveproject.com
www.thenorthstarloveproject.com
Thank you for trusting us with your information. We are committed to honoring your privacy and using your data responsibly.